FAQ

Did someone write on my artwork? Is the paint coming off?

All of our artwork is reproduced from original creations by our amazingly talented artists. We choose artwork that comes in a vast array of styles to please any enthusiast. Some of the original artwork was created with multi-media (such as three-dimensional objects, paper cutouts, printed paper, pencil, ink, oil paints, acrylics, etc.) which gives our giclees an authentic look that makes people ask- is that an original? Some artwork is created to look “vintage” which may include some places that appear to be worn, or to have paint peeling away. We have many pieces that include unexpected details, all visible on our website and in our catalog. Please be sure to look closely before purchasing for these deliberate fine points that further distinguish our fine art from the rest.

What’s wall art?

Wall art is our specialty! Our signature “stretched art” comes ready to hang on your wall. After printing, the artist quality canvas is carefully stretched by hand over a solid wood frame. The sides of the canvas include a full-bleed gallery wrap, so no framing is required.

Do any of your products contain toxic or potentially harmful materials?

We take safety very seriously and conform to all guidelines required by the government. If you have any questions regarding a specific product, please contact us at info@squishme.com to request information on our certificates that illustrate our compliance with the CONSUMER PRODUCT SAFETY IMPROVEMENT ACT (CPSIA).

Are there any places I shouldn’t hang my artwork?

Bathrooms – moist environments aren’t recommended. Your artwork should never be placed where it will come in direct contact with water.

Direct sunlight – we recommend you avoid hanging the piece in direct sunlight to keep it from fading.

What if my canvas seems loose?

We recommend lightly spritzing the back of the canvas with clean water then blowing the backside dry to tighten.

How do I clean my canvas?

Our canvases may be wiped clean with a soft, dry or slightly damp cloth.

Why doesn’t my art ship to me immediately?

Since we don’t stock our products, your order is custom made – just for you!  This makes the standard lead time for most orders 7-10 business days to leave our production facilities. This also means that we are unable to cancel or change any order after 24 hours from when the order was placed. We ship standard UPS ground from Greensboro, NC so transit times will be 1-6 business days in the US.